Can Salesforce be used as an ERP (Enterprise Resource Planning)?
When we think of Salesforce, we think of a CRM. However, Salesforce provides a variety of business solutions that can be integrated to enhance and support your ERP.
Businesses use ERPs and CRMs to improve efficiency and streamline operations, but they serve different purposes.
An ERP connects a company’s financial and operational systems to a centralised database, whereas a CRM specifically manages customer interactions.
CRMs are not ERPs, but they can be integrated to improve all aspects of business operations and processes. There are 3 types of ERP solutions on the market, which can be implemented with the help of Coacto:
- E-commerce tools such as Magento, Woo Commerce and Shopify
- Accounting solutions and add-ons such as Sage, Xero, Quickbooks
- ERP and MRP tools such as AscentERP, SAP, Oracle, HANSA and many others
What are the advantages of implementing an ERP system?
There are numerous advantages to using an ERP system for businesses. Centralised location for all data can help to reduce communication barriers and improve enterprise efficiency.
Some of the primary benefits of using an ERP include:
Improved Collaboration
When all data is shared, collaboration is simplified, and employees are able to see and exchange information on contracts, requests, and customer orders. Collaboration is much easier when everyone in the company has access to the same information.
Enhanced Business Understanding
Real-time information provides everyone in an organisation with an up-to-date view of data, which can improve decision making across the board. With an ERP, everyone sees the same information at the same time, and there is no risk of specific departments seeing outdated documents.
Improved Financial Accountability
Financial controls provided by an ERP reduce any room for error. Increased data integrity ensures that users are always working with the most up-to-date information, which reduces the likelihood of something being missed and can improve financial compliance.
Why should you integrate an ERP into your CRM system?
A CRM gives businesses consolidated views of various functions such as sales and service, whereas an ERP contains inventory management, production, supply chain, and finance. Incorporating them provides your company with a comprehensive view of its customers and financial performance in one location.
How can Coacto assist you?
Coacto has collaborated with Ascent Solutions to implement its AscentERP solution in the United Kingdom. AscentERP is an end-to-end best-of-breed ERP solution built entirely on the Salesforce platform and seamlessly integrated with best-of-breed tools to provide an end-to-end shop front through accounting solution.
We have worked with numerous organisations and has a thorough understanding of ERP, manufacturing, supply chain, and implementing end-to-end systems that span from lead to quote to order to fulfilment and into accounting systems.
Now, it is time for you to discover ERP for your business. Talk with our experts about putting in place a successful ERP or Supply Chain solution for your company at support@coacto.co.uk.