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Why Use a Consultant?

Using a consultant can make a huge difference. There is great benefit to utilising experts to work with you to resolve your challenges, even though there is a  cost to this, we and our customers have found that it is ultimately worth it. The hidden opportunity cost alone can provide huge value. To try and explain what we mean, read this short story:

The Ship’s Engine

A ship’s engine had failed, and its owners asked many experts to repair it, but no one could figure out how to fix it. Eventually, they found an experienced engineer spent his career fixing ships. He arrived with a bag of tools and immediately inspected the engine from top to bottom.

After surveying the whole engine, he reached into his bag and pulled out a small hammer and gently tapped a part of the engine. The engine fired into life. The owners were hugely relieved, it had been costing them a fortune to have the ship in the dock. 

A week later, the owners received a bill from the engineer for £10,000. They were confused and shocked, why such a large invoice for a small amount of work? They asked the engineer for an itemised invoice detailing his time and expenses. He sent through a bill which read: Tapping with a hammer: £25.00, knowing where to tap: £9,975.00

Knowing what to do is incredibly valuable, and here at Coacto we believe we know where to tap. Having the right experience and skills helps us deliver for our customers and helps our customers focus on what they do.


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