Ceetak’s Challenge

Ceetak required a structured system that was user-friendly to encourage adoption among employees. Daily operations were becoming a challenge and required simplification. There was also a need to eliminate repetitive tasks for increased productivity. It was clear that achieving a full system adoption would provide Ceetak with valuable data for analysing past sales, informing future growth, and guiding strategic decisions.

Developing internal processes

Coacto conducted a thorough technical analysis through our distinct delivery process. This allowed us to identify and address system blockages that were hindering the user productivity that was becoming a challenge for Ceetak. Our development team implemented effective automation techniques to generate essential documents for suppliers and customers, including part requests and quotes. Additionally, our knowledgeable team enabled the system to automatically send well-crafted sales emails, eliminating the need for manual typing and repetitive tasks. The quoting process was also restructured to allow automatic calculations of gross profit and mark-up within the system, enhancing accuracy and efficiency for the company on a wider scale.

“Coacto’s technical proficient as a business is second to none, and they bring a level of creativity and innovation that truly sets them apart. Their ability to blend technical skill with creative thinking is truly impressive.”

Toni (Antonia Parris), Business Systems Manager