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Cotswolds Community Group: May Speakers Announced

Cotswolds Community Group: May Speakers Announced

Preparations for the May 2022 Cotswolds Salesforce Community Group are well underway. With three fantastic speakers confirmed and our trivia quiz in the works, it’s shaping up to be a great evening. What’s more is the event is officially going to be held in a hybrid capacity meaning members can join in person in Cheltenham or join virtually on Google Meet. May’s marvellous line up […]

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Invest in our Planet beyond Earth Month

Invest in our Planet beyond Earth Month

As we near the end of Earth Month this April, it’s important not to forget that we all need to make sustainable choices for the sake of our planet indefinitely. Celebrated annually in April, Earth Month is a great initiative where participation with environmental sustainability is actively encouraged. Each year Earth Month is focussed around a specific environmental theme with Earth Day also taking place […]

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AI based insights for sales and marketing with Salesforce 

AI based insights for sales and marketing with Salesforce 

The world’s number one CRM provider, Salesforce is currently on the road visiting a variety of cities and towns as part of their annual World Tour. The purpose of the Salesforce World Tour is for the community to discover engaging ways to connect with customers, get the low down on the latest innovations and technology and get together with fellow Trailblazers. Earlier this month, the […]

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Benefits of using an ERP system for business

Benefits of using an ERP system for business

Although a CRM system can closely monitor the relationships between a customer and a business, how can a team ensure effective management of their functions internally? By implementing Enterprise Resource Planning (ERP) software, businesses can transform their internal requirements with increased planning and productivity. What is an ERP? Enterprise Resource Planning (ERP) software brings together customer management, human resource, business intelligence, financial management and supply […]

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Why customer relationship management is so important for business

Why customer relationship management is so important for business

You may have heard the age old phrase of ‘customer is king’ or ‘customer is always right’ – but how can your business ensure that these standards are being met and customer relationships are managed effectively? Customer Relationship Management (CRM) is incredibly common within business. Even if you’re not entirely familiar with it, you are bound to have an understanding of its premise. Its purpose […]

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