Salesforce: Leaders of Gartner Magic Quadrant

Salesforce: Leaders of Gartner Magic Quadrant

Salesforce, the global leaders in CRM have announced this week that they have been recognised by Gartner as a leader in the automation Magic Quadrant… for the fifthteenth time!

Bill Patterson, EVP and GM of CRM Applications at Salesforce touched on the achievement as a testament to the Trailblazers and expressed his pride at the trusted sales solution for teams that help to drive success and accelerate business growth in the new hybrid world.

Each year Gartner conducts research and writes a  report using its Magic Quadrant methodology. It is a proven and trusted research methodology that provides a graphical competitive positioning of four types of technology providers in the rapidly growing market – Leaders, Visionaries, Niche Players and Challengers. According to Gartner, Salesforce’s position as a Leader showcases “ability to execute their vision through products, services and demonstrably solid business results, in the form of revenue and earnings. Leaders have significant successful worldwide customer deployments in a wide variety of industries, and with multiple proof points for deployments above 500 users. They demonstrate consistently above-average customer experience levels, product execution scores and sales execution scores.”

Bill Patterson also suggested that companies are going to continue needing innovative tools to engage with their customers and provide new ways to empower teams to work from anywhere. Innovations such as Meetings to enable engaging virtual calls, Einstein Conversation Insights to analyze conversations from video calls, and Global Models for Opportunity Scoring to assist teams with artificial intelligence are going to play a huge part in the positive change towards the way sales teams grow their business for the future.

The significance of this announcement goes beyond a press release, as it demonstrates Salesforce.com’s commitment to enhancing existing technologies, building, delivering or acquiring new technology that keeps it in this leading position.  Salesforce is recognised as the leading global CRM technology provider.  Three new releases each and every year, further underline this commitment to delivering technology that enables solution providers like us here at Coacto to develop and deliver solutions to customers.

Are you interested in implementing a Salesforce Cloud so you can become leaders in your industry? As a recognised Salesforce Partner we understand business, people, processes and technology and can work with your team to determine the right solution. For a limited time we are offering free consultations.  Book a FREE consultation with Coacto and let’s begin your Salesforce journey.


For more information on Salesforce’s Leader position in the Gartner Magic Quadrant visit the Gartner website.

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