Cotswolds Community Group: The Hive Technology Journey
There’s not long to go until we host our Cotswolds Salesforce Community Group later this month – but what content can you expect?
We have some excellent sessions lined up with knowledge stemming from how new flows offer extended flexibility for automation processes with Pawel Dobrzynski to how you can tackle your everyday business problems like an architect with Melissa Shepard. This week however our Speaker Spotlight belongs to Neil Procter.
Speaker Spotlight: Neil Procter
Neil is a technology leader, with a focus on enterprise-level Salesforce.com CRM/Digital transformation. As the Global Head of Customer Platform at Hive UK he has a strong focus in linking the Salesforce platform to wider digital transformation initiatives.
The Hive Technology Journey
During his session, Neil will explain how Hive built up a technology landscape since 2013 with Salesforce at the core, culminating in being part of the headline at the Salesforce World Tour and keynote at Dreamforce. Over time he introduced more Salesforce products and other tech and the session will provide an overview of that journey, what worked, what didn’t, and how the team is helping wider British Gas on their new transformation journey. This will be the ultimate Salesforce upscaling project and we can’t wait to hear all about it during the meeting later this month.
The Key Takeaways
There’ll be a plenty of key takeaways to benefit from following Neil’s session including:
- Discovering how skills and functionality can be upscaled across a bigger project
- How to manage client expectations
- Organising a digital transformation initiative
- Creating a technology strategy and aligning with the business
- Paying heed to the lessons learned
For more details on what you an expect from Neil’s session check out his speaker sneak peek video below:
Sign up for the event
If you are interested in learning about Neil’s experiences, we highly recommend you join our Community Group on Thursday 27th February from 6pm. We’d love to see you there so be sure to sign up for the event on the Salesforce User Group platform here and don’t forget you can keep up to date with the latest information in our Chatter Group!
Keep your eyes peeled for next week’s Speaker Spotlight with Pawel Dobrzynski.
