As we near the end of Earth Month this April, it’s important not to forget that we all need to make sustainable choices for the sake of our planet indefinitely. Celebrated annually in April, Earth Month is a great initiative where participation with environmental sustainability is actively encouraged. Each year Earth Month is focussed around a specific environmental theme with Earth Day also taking place […]
The world’s number one CRM provider, Salesforce is currently on the road visiting a variety of cities and towns as part of their annual World Tour. The purpose of the Salesforce World Tour is for the community to discover engaging ways to connect with customers, get the low down on the latest innovations and technology and get together with fellow Trailblazers. Earlier this month, the […]
Although a CRM system can closely monitor the relationships between a customer and a business, how can a team ensure effective management of their functions internally? By implementing Enterprise Resource Planning (ERP) software, businesses can transform their internal requirements with increased planning and productivity. What is an ERP? Enterprise Resource Planning (ERP) software brings together customer management, human resource, business intelligence, financial management and supply […]
You may have heard the age old phrase of ‘customer is king’ or ‘customer is always right’ – but how can your business ensure that these standards are being met and customer relationships are managed effectively? Customer Relationship Management (CRM) is incredibly common within business. Even if you’re not entirely familiar with it, you are bound to have an understanding of its premise. Its purpose […]
After months of speculation, it is now official; Salesforce will be retiring the Workflow and Process Builder automation features. Don’t worry though, the retirement of these will be making way for a new, much more efficient and capable tool called Flow Builder. Say goodbye to Workflow and Process Builder Both Workflow and Process Builder have been around for some time and each have played a […]
