Waving goodbye to the last few days of Summer needn’t be a bad thing when the Salesforce Winter ‘23 Release is right around the corner. Salesforce professionals and users are welcoming the release which will provide hundreds of useful features and updates to the CRM platform. Winter ‘23 Preparation There will be a number of steps and updates needed to prepare your Salesforce org ensuring […]
CyNam kindly invited me to participate in their 22.1 event for networking, innovation and collaboration for the cyber technology industry which took place on Thursday 10th March 2022. Following on from my inclusion in the National Apprenticeship Week inspiring apprentice line up, I was offered a place on the Student Showcase panel. Within this Apprentice Hoots blog, I wanted to tell you all about my […]
Charities and Nonprofit organisations’ aims and objectives are different from your average business organisation. With very different purposes, they need a different system in place than your standard Salesforce system and that’s where Salesforce’s Nonprofit Success Pack (NPSP) comes in. What is NPSP and who uses it? The Nonprofit Success Pack is an app that sits on top of Salesforce and is preconfigured to manage […]
We have been implementing multi-factor authentication (MFA) for many of our customers and one of our customers needed to reset their Salesforce Authenticator app. Within this week’s Apprentice Hoots blog, I wanted to share with you how to reset your Salesforce Authenticator app when locked out of your Salesforce system. What is MFA? In case you haven’t heard already, MFA is an extra layer of […]
Salesforce has introduced a feature called MFA that is mandatory from 1st February 2022. We were aware this was a significant change for our customers and wanted to make sure we offered our support to help set this up for them. One of our customers has an office in China which proved to be trickier than the usual MFA implementation. In this week’s Apprentice Hoots […]
