Salesforce, the global leaders in CRM have announced this week that they have been recognised by Gartner as a leader in the automation Magic Quadrant… for the fifthteenth time! Bill Patterson, EVP and GM of CRM Applications at Salesforce touched on the achievement as a testament to the Trailblazers and expressed his pride at the trusted sales solution for teams that help to drive success […]
In early July our principal consultant, Paul Harris joined the ‘Experience Tract’ line up at the first Supermums consultancy focussed event, Consultancy Dreamin’. With over 18 years worth of Salesforce ecosystem experience, Paul’s session focussed on the ten things that might not be expected when delivering consultancy services. In case you missed the event or if you want to learn more about each tip, we’ll […]
Coacto Salesforce Apprentice, Charlotte has been working to progress her ranking on the Salesforce online learning platform, Trailhead. Discover more about her Expeditioner status in the latest Apprentice Hoots blog: Blazing the Trail As part of my Salesforce Apprenticeship, I have been encouraged to develop my skills using the online learning platform, Trailhead from Salesforce. The platform allows me to choose my own learning adventure […]
We’ve spent the past week fully inspired by the efforts of Team GB at the Tokyo 2021 Olympics and we’re delighted that our friends at Salesforce have been working to bring the fans and the athletes closer together than ever before. The world’s number one CRM provider, Salesforce announced a long-term marketing partnership with Team GB where they’ll deliver marketing programs for fans and Team […]
Providing retail e-commerce technology solutions to a large customer base requires a CRM system that is organised, functional and suited to the team who are required to utilise it. We were approached by this particular customer to determine a specific development plan to help achieve a better employee engagement, clearer visibility of sales and partner activity to encourage a tangible return on investment. The Challenge […]
