Coacto’s Service Delivery Process

At Coacto, our delivery process works on an individual basis. We get to know you and your business so we can create a mutual engagement that delivers mutual success.    Mutual engagement, responsibility and collaboration are the key factors in achieving a successful project which delivers benefit, return on investment and supports growth and scaling.

This mutual engagement and success is based around our proven service delivery process that outlines our approach to project delivery. At a high level there are four distinct phases:

Discover
Our starting process is to learn what you have in place already, and what you would like to develop
Document
We'll chat with you to plan the next steps towards your desired goal, and document it for you
Develop
Our Agile method means we deliver value as early as possible while we continue to develop
Deploy
Your final project is put into action. We'll support you through the handover, and be there for ongoing support too

Communication is key for our engagement with you. So, we’ll stay in touch through all the milestones of the project life cycle. Additionally, we aim for the process to be as transparent and open as possible. We’ll figure out the best communication strategy to meet your needs and continue to work collaboratively with you throughout the project.

Still not sure if a consultant would be useful for your implementation? Here’s why we think it’s the best course of action! And find out more about Salesforce too.

Schedule a free strategy call to talk through your needs with us, fill out your details and we’ll be in touch. We look forward to working with you!