Training is a vital part of customer success.
In our experience training can sometimes be one of the casualties when time or budget constraints are applied to projects. Since adoption and return on investment are usually at the top of the all project delivery objectives, reducing or even eliminating training directly impacts adoption success and can limit the return on investment.
Our discover, document, develop and deploy engagement process seeks to involve all of the stakeholders across the project. This means the first time the business sees some aspects of the system is not at the end of the project, but at the start when those first components of the system start to take shape. Training reinforces and enhances that knowledge and experience.
We offer a number of training options and can tailor training to suit your needs, please contact us for details.