{"id":3837,"date":"2023-03-31T10:26:28","date_gmt":"2023-03-31T09:26:28","guid":{"rendered":"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/?page_id=3837"},"modified":"2023-03-31T12:06:42","modified_gmt":"2023-03-31T11:06:42","slug":"implementing-a-crm","status":"publish","type":"page","link":"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/implementing-a-crm\/","title":{"rendered":"Implementing a CRM"},"content":{"rendered":"\n<p class=\"has-white-background-color has-background\" style=\"font-size:15px\">You may have heard the age old phrase of \u2018customer is king\u2019 or \u2018customer is always right\u2019 \u2013 but how can your business ensure that these standards are being met and customer relationships are managed effectively?<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\" style=\"font-size:15px\">A Customer Relationship Management (CRM) system focuses on the management of customer relationships and provides organisations with a 360 degree view of their potential leads, sales opportunities and forecasting, quotes, activity management and even business insights. CRM systems such as <a href=\"http:\/\/www.salesforce.com\">Salesforce<\/a> can allow you to get to the heart of your customer base with an output of closing more sales.<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\" style=\"font-size:15px\"><a href=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/driving-adoption-for-salesforce-implementation\/\">Implementing a CRM platform<\/a> can bring great benefits to any business across a variety of different industries. Whether the ultimate goal is to improve internal communication and customer engagements or maximise production processes and sales pipelines, putting focus into a CRM implementation can provide lasting success.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"140\" src=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-2.png\" alt=\"\" class=\"wp-image-3843\" srcset=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-2.png 870w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-2-300x48.png 300w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-2-768x124.png 768w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#1075bc\"><strong>Common business challenges mitigated<\/strong><\/h3>\n\n\n\n<p class=\"has-white-background-color has-background\" style=\"font-size:15px\">Businesses without an effective CRM implementation will often have irregular workflows, no transparency across sales channels, decentralised data, a lack of productivity and missed opportunities.<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\" style=\"font-size:15px\">Does this sound familiar? Having a CRM system in place can really help your business flourish, as well as mitigate challenges experienced by having teams rely on manual, non-cloud based processes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"140\" src=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-3.png\" alt=\"\" class=\"wp-image-3844\" srcset=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-3.png 870w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-3-300x48.png 300w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-3-768x124.png 768w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#1075bc\"><strong>Discover the power of CRM with Coacto<\/strong><\/h3>\n\n\n\n<p class=\"has-white-background-color has-background\">When considering a <a href=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/5-reasons-why-digital-transformation-is-great-for-business\/\">digital transformation<\/a> to help your business grow, we recommend <a href=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/why-use-salesforce-consultants\/\">working with a consultant<\/a> like us to support you through each step.<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">Our team has expert knowledge in implementing the world\u2019s number one CRM platform, Salesforce. It\u2019s also an affordable option for businesses, with licenses starting from \u00a320 per month and <a href=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/salesforce-clouds\/\">a variety of clouds to choose from based on your industry requirements.<\/a> The cloud-based CRM platform can also be integrated with off-platform solutions, so as your business grows, your system can too with ERP solutions like AscentERP.<\/p>\n\n\n\n<p class=\"has-white-background-color has-background\">When considering CRM implementation, it\u2019s essential to have all areas of the organisation embrace the software to truly experience positive growth. We have real expertise in this area and can support you from the planning to user adoption stages. Discover more about our <a href=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/service-delivery-process\/\">service delivery process.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"140\" src=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-4.png\" alt=\"\" class=\"wp-image-3845\" srcset=\"https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-4.png 870w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-4-300x48.png 300w, https:\/\/www.coacto.co.uk\/pre-prod-sandbox\/wp-content\/uploads\/2023\/03\/HEADER-TEST_V2-4-768x124.png 768w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You may have heard the age old phrase of \u2018customer is king\u2019 or \u2018customer is always right\u2019 \u2013 but how can your business ensure that these standards are being met and customer relationships are managed effectively? A Customer Relationship Management (CRM) system focuses on the management of customer relationships and provides organisations with a 360 degree view of their potential leads, sales opportunities and forecasting, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3849,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3837","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Implementing a CRM - Coacto Consultants<\/title>\n<meta name=\"description\" content=\"Discover how implementing a CRM system can streamline your business processes, increase efficiency, and improve customer relationships.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Implementing a CRM - 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